• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-23-2013 04:28 AM

HP Recommended

Hi, I hope someone can assist with the following problem:

We have a number of HDX 7k's rev C/latest firmware - identical systems registered with Lync 2010. On some (not all) if Lync client A calls HDX, A/V ok both directions, if Lync client B calls the hdx second, then  Lync client B receives no audio from any participant, but video ok. This doesnt matter which client calls first, the second has no audio. However, if client A calls the HDX, and the HDX calls client B, then all works great.

Any suggestions anyone ?

Many thanks....

1 REPLY 1

‎01-23-2013 04:56 AM

HP Recommended

Sorry, should also mention, that during these calls, the video often "freezes" for up to 5 minutes.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.