Help Please

Anonymous · ‎12-19-2012

Hi, i have running Polycom PVX 8.0.2 on Win 7 64 bits and get an alert with my network. Say Network: The system is not conected to an IP net...., but is connected.

Can help me please

Many thanks

SteffenBaierUK · ‎12-19-2012

Hello MartinBenitez,

welcome to the Polycom Community.

Looking at the PVX support Page => here <= I cannot see Windows 7 64 bit as a supported Operating System in the release notes.

You may want to test a newer tool like m100 or Polycom® RealPresence® Desktop.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Anonymous · ‎12-20-2012

Hi,

thanks for reply I find this solution

http://support.polycom.com/PolycomService/support/us/support/video/pvx/PVX_8_0_16.html

Thanks again

regards

Anonymous · ‎12-21-2012

The d/l site says http://support.polycom.com/support/video/pvx/PVX_8_0_16.html

for i3, i5 & i7 but I have had 8.0.16 working on XP Dual Core & Win 7 64bit Duo Core just fine with this version.

Pete

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