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HotFix Request: SIP Content Issue with Bluejeans

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Occasional Contributor

HotFix Request: SIP Content Issue with Bluejeans

Can you supply a download link for the following hot fix please? 

 

HotFix Reference: VIDESC-16145 - Need 3.1.6_02 HF applied to 3.1.11

 

This is to fix an issue with sending content over SIP from a HDX device to Bluejeans.

 

FYI - we are currently running v 3.1.11 with HF-3.1.11_03-53076 that fixed a Cisco CMS bridge issue.  We would not want to lose this previous fix to apply an alternate patch.

https://community.polycom.com/t5/Video-Endpoints/Polycom-HD8000-content-issue-with-Cisco-CMS-bridge/...

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2 REPLIES 2
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Polycom Employee & Community Manager

Re: HotFix Request: SIP Content Issue with Bluejeans

Hello @IT.AVW,

Usually our support team provides customers with HotFixes.

 

Can you contact your Polycom reseller?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
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Occasional Contributor

Re: HotFix Request: SIP Content Issue with Bluejeans

Thank you for your reply

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