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How-To Configure Studio x50 for Microsoft teams

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Occasional Visitor

How-To Configure Studio x50 for Microsoft teams

Hi

 

We just bought a x50, and was told it has native Microsoft Teams? I can't find anything on howto configure Teams for this x50, can anyone help?

Message 1 of 24
23 REPLIES 23
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Polycom Employee & Community Manager

Re: How-To Configure Studio x50 for Microsoft teams

Hello @netit-cal ,

 

Welcome to the Poly Community.

The Poly Studio X50 running software 3.1.0 does not as of yet support Teams.

 

We will release soon a 3.1.1 update which brings Teams to the X50

 

I have no official date for this release as of yet. Please work with your Poly reseller on this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 24
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Occasional Visitor

Re: How-To Configure Studio x50 for Microsoft teams

Hi

 

Thanks for your reply. Is it possible to try a demo firmware?

 

 

Message 3 of 24
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Polycom Employee & Community Manager

Re: How-To Configure Studio x50 for Microsoft teams

Hello @netit-cal ,

 

A Poly reseller or a Poly sales engineer should be able to answer your questions.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 24
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Occasional Advisor

Re: How-To Configure Studio x50 for Microsoft teams

X50 and TC8 i am Ok for Beta Test Teams

 

My X50 is gathering dust while waiting for the update

Message 5 of 24
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Polycom Employee & Community Manager

Re: How-To Configure Studio x50 for Microsoft teams

Hello @Jérémy ,

 

Welcome to the Poly Community.

As explained to the original poster we cannot share this via the medium of a public community.

 

Please work with your Poly reseller or Poly sales engineer.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 24
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Advisor

Re: How-To Configure Studio x50 for Microsoft teams

As a temporary measure whilst waiting for 3.1.1 you could use Poly RealConnect for Microsoft Teams (whilst it doesn't give the full Microsoft Teams experience you can connect to meetings); or USB Device Mode (new feature on the 3.1.0 firmware) with a PC running the Microsoft Teams app.

There are some videos on YouTube showing a preview of the Teams interface.

Message 7 of 24
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Occasional Advisor

Re: How-To Configure Studio x50 for Microsoft teams

Yes but it's not a solution for me, I need to do tests and specific configurations because I have an Exchange "On Primise" + Office365 hybridization and my meeting rooms are managed in my local Exchange...so I need the real teams solution...so I'm waiting but it's long....

Message 8 of 24
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Polycom Employee & Community Manager

Re: How-To Configure Studio x50 for Microsoft teams

Hello @Jérémy ,

 

as outlined via a Poly reseller or a Poly sales contact I believe a beta version could be shared. Als our Partner Microsoft can do this via their TAP.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 9 of 24
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Occasional Advisor

Re: How-To Configure Studio x50 for Microsoft teams

Day -1 !

See you tomorrow for the update  

Message 10 of 24