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How can i upgrade a HDX 7000

Occasional Contributor

How can i upgrade a HDX 7000

Good Evening

 i have a question i want to upgrade my HDX 7000 to the last version, i need to have a licence to do this?


Searching in the web page i found this is the last firmware




Thanks a lot

Message 1 of 2
Polycom Employee & Community Manager

Re: How can i upgrade a HDX 7000

Hello Chris,

welcome back to the Polycom Community.


A good starting point is usually to post an information of the currently used software.

The community's contains this post => here <= which explains how to verify the entitlement or download a new license key.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2