• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is there a way to add a directory entry using the polycom touch control? At the moment I see no option but to add through the web interface which obviously is annoying for end-users. Is there a setting to enable this? Or a way that the end user can save their desired number to the favourites or directory folder without having to use the web interface?

Thanks

1 REPLY 1
HP Recommended

Hey trent172 - 

 

     As of software release 3.0.5, there is no way to add directory entries or favorites entries through the PTC.  All must be made through the Web UI.  This is operating as designed.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.