Plantronics + Polycom. Now together as Poly Logo

How to Increase Mic Volume for HDX 7000, HDX 8000, HDX 9000?

Highlighted
Occasional Visitor

How to Increase Mic Volume for HDX 7000, HDX 8000, HDX 9000?

Hi!

 

How to Increase Mic Volume for HDX 7000, HDX 8000, HDX 9000?

Because parameter 'Transmission Audio Gain' is absent in modeles HDX 7000, HDX 8000, HDX 9000.

Message 1 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: How to Increase Mic Volume for HDX 7000, HDX 8000, HDX 9000?

Hello @Alexey-gpn ,

 

Welcome to the Poly Community.


You already responded to an unrelated post >here<

 

To my personal knowledge, the HDX is End of Life and the option may only be within the GroupSeries.

 

I can see from your credentials that you should be aware how to get a question like this into our official support organisations so I suggest this as the next step.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2