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How to capture network traffic - HDX

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Burt_Kloppers
Advisor

How to capture network traffic - HDX

Caon one do a pcap without spanning ports on a network switch? If so how does one do it on a HDX?

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1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to capture network traffic - HDX

Hello Burt_Kloppers,

welcome back to the Polycom Community.

Could I kindly remind you to follow up some of your old post's => here <= as not providing information if the answers received have address your issue or marking these as accepted solution will deprive other community users.

 

In regards of your new question to my knowledge only the GroupSeries has the capability to take a remote wireshark.

 

Depending on your issue the HDX logs may be sufficient but a real network trace can only be supplied by setting up a spanned port or purchasing a device like => this <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to capture network traffic - HDX

Hello Burt_Kloppers,

welcome back to the Polycom Community.

Could I kindly remind you to follow up some of your old post's => here <= as not providing information if the answers received have address your issue or marking these as accepted solution will deprive other community users.

 

In regards of your new question to my knowledge only the GroupSeries has the capability to take a remote wireshark.

 

Depending on your issue the HDX logs may be sufficient but a real network trace can only be supplied by setting up a spanned port or purchasing a device like => this <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Burt_Kloppers
Advisor

Re: How to capture network traffic - HDX

Thanks for the information. I just wanted to confirm that one cant do a pcap directley on the HDX

Message 3 of 3