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How to keep CDR log from endpoint?

hermiony
Occasional Contributor

How to keep CDR log from endpoint?

I would like to keep CDR log from our endpoints  (HDX , VSX and Group Series). However, I know how to keep log by remote monitoring to endpoints

However, I know how to keep CDR  by remote to endpoints and get it from this way.

 

So, I would like to know others ways to keep CDR from endpoints. Can you recommend about this ?

 

Thank you very much.

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1 REPLY 1
Polycom Video EP PLM
Polycom Employee & Moderator

Re: How to keep CDR log from endpoint?

Not sure I totally understand the ask, but to stop recording calls into the CDR you can do that in the Web UI.

 

Check out the RealPresence Group Series Administrator’s Guide, for Call Detail Reporting. 

 

Specifies whether to collect call data for the Call Detail Report. When selected, information about calls can be viewed through the RealPresence Group system web interface and downloaded as a .csv file. When this setting is not selected, the system stops writing calls to the report.

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