How to protect V500 from hackers

[Anonymous]

I have recently joine a company that has three sites, equiped with V500. I noticed that all sites are open to camera and video conferencing, Anyone connect to our video conferencing see and hear our communicaiton.

I am new to videoconferencing and shall appreciate if someone can assist me in securing / protecting cameras and communication. At back end we are using VS7000 and on each site it is V500, with old version of year, 2005. I could not find licensing or user information. Please hel if possible.

Thank you,

regards,

[GaryMiyakawa1]

You need to disable "auto answer".  That way no calls automatically connect.

You need to enable "Mute Auto Answer".  This will disable the microphone when a call is answered.

This will prevent calls from being automatically answered and people hearing your site...

Good luck,

Gary M

[Anonymous]

Hi Gary,

Thank you for your response, I have disabled "auto answer & microphone" but now I cannot connect to the camera within the company.  Is there something I have to change in the router? I have to call the router guy to make changes, please advise.

Thank you,

[GaryMiyakawa1]

Now that you have disabled "auto answer"..  Someone MUST click the remote (or web interface) to "accept" the call....

Cheers,

Gary M