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How to stop the upgrade mode for vsx 8000

Tony Sung
Occasional Visitor

How to stop the upgrade mode for vsx 8000

The VSX8000 is in upgrde mode (see attachement), I don't want to upgrade it, how can I do? Thanks.

Message 1 of 2
Polycom Employee & Community Manager

Re: How to stop the upgrade mode for vsx 8000

Hello Tony,

welcome to the Polycom Community.

The Codec was sold back in 30/12/2004 so it is nearly 13 years old.


This mode usually happens when the unit lost its software. You can try and re-flash this but after such a long running time and not knowing what caused it I can only suggest to start looking for a more current unit.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 2 of 2