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How to use Polycom Realpresence group 500

xandre
Occasional Visitor

How to use Polycom Realpresence group 500

Hello everybody,

 

1st of all, I'm a newbie in polycom environment so sorry if i ask for sutpid question.

I just joined a comany who bought a polycom realpresence group 500. I just updated it to last release version.

I have these licences :

  1. POLYCOM MULTIPOINT SOFTWARE LICENSE
    POLYCOM GROUP 1080P HD LICENSE
    POLYCOM INTEROP LICENCE GROUP SERIES LYNC

 

Thing is, I really don't knwo how to :

  • organize a meeting
  • connecting to a meeting for other users (desktop)
  • to join a webex conference with video (only audio work for now)

I'll really appreciate any kind help to explain me how polycom environment works for video conferencing with my equipment.

 

Best regards,

Message 1 of 7
6 REPLIES 6
Ovg
Trusted Contributor

Re: How to use Polycom Realpresence group 500

You can find many useful information at https://support.polycom.com/content/support/north-america/usa/en/support/video/group-series/group500...

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Message 2 of 7
xandre
Occasional Visitor

Re: How to use Polycom Realpresence group 500

Hi,

 

Thank you for your answer but I'm completely lost with polycom because I never use this brand for visioconferencing.

Could you shortly explai me how can I organise a videoconference with users on computers for exemple. I do have multiploint licence but I really don"t understand how to use it and how to use my polycom device.

 

Thank you for your kind help.

Message 3 of 7
Ovg
Trusted Contributor

Re: How to use Polycom Realpresence group 500

1. Sorry - I can't - English isn't my native language.

2. It isn't a rocket science.

3. For you it will be better to read original documentation from manufactor. (BTW In any case I didn't want to insult you)

 

User Guide   

Quick Tips 

Admin Guide 

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Message 4 of 7
xandre
Occasional Visitor

Re: How to use Polycom Realpresence group 500

Thank you for your reply. I reaaly appreciate your effort to answer me and I didn't feel insulted be sure of that .

English is not my native language too (french is).

 

I'll try to understand with polycom docs.

 

Thanks again.

Best regards

Message 5 of 7
Ovg
Trusted Contributor

Re: How to use Polycom Realpresence group 500

Conseils pratiques 

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Message 6 of 7
xandre
Occasional Visitor

Re: How to use Polycom Realpresence group 500

Merci ;-)

Je vais chercher l'histoire du multipoint côté PC également.

Message 7 of 7