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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Does anybody know if the HuddleCamHD SimplTrack2 can be plugged into the USB port of the Poly Studio X50 and used as a second camera?

 

Poly's May 2021 release notes for software version 3.4.0 indicate Huddly and Vaddio camera models can now be used with the Studio X50.

 

I once plugged in a Logitech C920 webcam and the Poly Studio X50 recognized it without an issue.

 

Wouldn't the HuddleCamHD SimplTrack2 work due to the universal nature of the UVC (USB Video Class) driver?

2 REPLIES 2
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Hello @Studio X50 User ,

 

Welcome to the Poly Community.

Only the release note listed Huddly IQ Conference Camera has been tested.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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I got a HuddleCamHD SimplTrack2 and plugged it into the USB port of the Poly Studio X50.

 

I do get a video feed.

 

However, when I log into the web interface of the Poly Studio X50, I note with disappointment that the HuddleCamHD SimplTrack2 is listed as a content video device.

 

Zoom Rooms Poly TC8 controller sees the camera, but the camera controls do not function.

 

Apparently, it does not work.

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