• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I downloaded the free trial version and canno make a call.

I m here in the united States and my people in Ecuador.  My tech person is telling me that we have a problem because I have a private IP address and they have a public IP address.

 

How do I solve this issue

 

 

2 REPLIES 2
HP Recommended

You will need access to a public NAT IP address and the firewall ports may need to be opened.  See the documentaation on the Polycom site below.

 

http://support.polycom.com/PolycomService/support/us/support/video/personal_telepresence/m100.html

HP Recommended

Can anyone point me to a public SIP server, free or licensed, that works well with M100?

Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.