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‎12-11-2012 01:05 AM

HP Recommended

Hi All,

 

I am encountering a problem with the Polycom HDX 8000 where currently i can't receive any incoming call but i can call them.

Any idea whats the problem?

 

The IT person said he open all the ports i requested but still can't.

Ports requested to open are,

 

TCP Ports,

1719 - 1721, 1731, 3230 - 3243, 5001

 

UDP Ports,

3230-3285, 5001

1 REPLY 1

‎12-11-2012 05:07 AM

HP Recommended

try Configuring the System for Use with a Firewall or NAT section from Admin  Guide p 54

http://support.polycom.com/global/documents/support/setup_maintenance/products/video/hdx_ag.pdf

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