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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi

 

 

We are experiencing an issue with our VC's on the same subnet.  We can call make\receive calls using both, but we cannot call the device from both units.

 

Polycom HDX8004              INT:  x.x.x.40   \\ EXT:  213..x.x.217

LifeSize Passport                 INT:  x.x.x.41   \\ EXT:  81.x.x.210

 

I can ping and view both units via a web browser using the internal IP.

 

Any ideas why this is not possible as we should be able to call the internal IP without any issues as it is not going through the FW?

 

Thanks

Karl

2 REPLIES 2
HP Recommended

Please clarify what device you are unable to call from either system.  Thanks.

HP Recommended

Hi

 

Both units can make and recieve calls to external\public IP's.  What they cannot do is call each other even though they are on the same LAN.

 

Thanks

Karl

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