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Is there a solution to integrate Polycom HDX series to Skype for Business online?

jxu
Occasional Visitor

Is there a solution to integrate Polycom HDX series to Skype for Business online?

My organization has deployed a lot of Polycom HDX series (4000,7000,8000) in different location and we had Skype for Business online (No hybrid).

 

I knew HDX series with RTV license have ability to be integrate with Skype for Business (Lync2013) on premise and currently not official announced it can be integared with S4B online. In order to protect our investment, we have no plan to replace HDX series with other video conference devices. Is there any solution or upgrade path to make Polycom HDX series support connect to S4B online?

 

Thanks

 

 

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Is there a solution to integrate Polycom HDX series to Skype for Business online?

Hello jxu,

welcome to the Polycom Community.

This has been discussed a few times within this community already.

 

The HDX supports LYNC 2010 and is compatible with LYNC 2013.

 

This is also outlined within the HDX Release notes accompanying the latest versions.

 

Due NDA requirement I cannot provide any information on future plans on Skype or Office 365 support and can therefore only ask you to contact your Polycom reseller.

 

If you struggle to identify them please post the serial number of a few units so I can look them up for you.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
jxu
Occasional Visitor

Re: Is there a solution to integrate Polycom HDX series to Skype for Business online?

Thank you for quick feedback Steffen,

 

Here is a serial number: 8208150A1388CH (HDX4000)

 

i don't want to know any future plan about Polycom with Office 365 so that I believe there is no NDA issue here.

 

I just want to know if NOW is there a solution available to connect our Polycom HDX system to S4B (In Office 365 not on premise), It's acceptable if add a device or install software to network to ahieve the goal.

 

Thanks

 

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Is there a solution to integrate Polycom HDX series to Skype for Business online?

Hello jxu,

There is no current software that supports Skype for Business as already explained in my original reply.

 

Only LYNC 2010 / 2013 as outlined in the Release Notes..

 

Future software cannot be discussed without a NDA agreement in place.

 

You already dealt with us directly back for example with ticket 1-217043246 but the original Reseller is GBH DISTRIBUTING which sold the unit back in 2008

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
jxu
Occasional Visitor

Re: Is there a solution to integrate Polycom HDX series to Skype for Business online?

The reseller was advising us to buy new hardware to replace existing HDX system, which is why I try to check if other solution exist.

 

I got the answer from you, thank you!

Message 5 of 5