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Issue in controlling HDX 8000 with AMX controller with latest polycom firmware version

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Occasional Contributor

Issue in controlling HDX 8000 with AMX controller with latest polycom firmware version

Hi,

 

I am unable to control the Polycom HDX 8000 with AMX controller with latest firmware version ( 3.1.12). Though it is working properly with some version ( 3.0.6, 3.0.6 and 3.1.0)

 

Please suuoprt for the same

 

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Issue in controlling HDX 8000 with AMX controller with latest polycom firmware version

Hello

If you require support you need to work with your Polycom reseller and/or Polycom directly as we do not provide support via the Polycom community

Replied via a mobile device
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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