We are having the following issues with X50 :
Any help to resolve these issues is appreciated,
Hello @KPS ,
Welcome to the Poly Community.
A good starting point is usually sharing the currently used software. That way we volunteers would not have to ask for this important part.
In addition, also share what mode the Studio X is in as we have many different ones.
Is this a day 1 issue and have Poly support yet been contacted?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Thank you Steffen!
Below are the firmware version and other settings:
Frame Speaker mode
Ticket has been opened with Poly awaiting response.
I will provide an update once the issue is resolved