Hello Bobmag,
welcome to the Polycom Community.
I am unsure if this is a legitimate Post as we always encourage any user to utilize the search Function and whilst doing so myself I found 2x Identical Posts => here <=
Both times an answer has been provided but one contains Spam as a signature.
Please follow up on above Hyperlink
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
