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Local Content View Realpresence Group 700


Local Content View Realpresence Group 700

We have installed a replacement Group 700 that we cannot get local content to be displayed locally when sharing during a call.  When I set content to be shared and check the PIP settings, I cannot get the content to be displayed locally even though I can see it at the far end.  I also cannot find where in the settings to enable content to be displayed locally along with the near and far end video.

Message 1 of 3
Polycom Employee & Community Manager

Re: Local Content View Realpresence Group 700

Hello jhuerta,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Polycom Employee

Re: Local Content View Realpresence Group 700

Log into the WebUi of the GS700 from a browser. Go to Admin Settings>Audio/Video>Monitors. Here you will find the monitor configuration settings.  Be sure that if you have only one monitor that a second or third are not configured. Now you can set the monitor display to suit your needs. Depending on the software version your config options may be slightly different.

Sr. Product Support Technician
Message 3 of 3