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Lync 2013 Conference

KPABA
Valued Contributor

Lync 2013 Conference

Hello,

 

We have HDX 8000.  We cannot connect to the conference.  If there is video/audio and only one person connects to the system, it works.  If I try to join conference, it does not.

 

If I try to connect to the conference that is on the calendar, I receive the message that says: No more sites can be added because the meeting is full"

 

If on my computer I try to add the Lync user that represents the HDX 8000 to the conference that I started on my computer, I receive an error that says: " [username] cannot be reached"

 

Anyone know what can I do?

 

Thank you.

Message 1 of 6
5 REPLIES 5
YashPal
Valued Contributor

Re: Lync 2013 Conference

Are you tring to caoonect call via Lync 2010 client or what??

 

 

Regards

 

Yashpal

BR
Yash
Message 2 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Lync 2013 Conference

Hello Kbapa,

welcome to the Polycom Community.

LYNC 2013 is at present not officially supported and i am unable to advise you on a release date of a future software that will incorporate this.

 

We already had some posts covering this that you should be able to find using the Search.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 6
KPABA
Valued Contributor

Re: Lync 2013 Conference

I am using Lync 2013 client.

 

Thank you.

KPABA.

Message 4 of 6
SamirShaikh
Advisor

Re: Lync 2013 Conference

Hi

I am facing the same problem

 

Please if you got any solution can you share with me if you don't mind.

I would be very thankful to you.

 

Thanks

 

Samir

samirshk88@hotmail.com

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Lync 2013 Conference

Hello Samir,

 

LYNC 203 is currently not yet supported.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6