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‎06-15-2015 11:54 AM

HP Recommended

Hi,


I have VSX 7000


Serial Number:820403040501AK
Software Version: Release 5.1 - 31Oct2003 13:55

 

And Raidvison XT5000

 

I'm able to estabish a conference call however the VSX7000 does not send transmit audio from mic to the other end (XT5000)

However, i'm able to receive audio from the far end.

 

Is it an update issue?

 

Best Regards,

1 REPLY 1

‎06-16-2015 03:00 PM

HP Recommended

Do you get local audio when the system is put into loopback, does the audio bars show the room audio and have you tested to a test site like:

 

Test your video at: 71.14.2.158 or 71.14.2.157
Digital Video Loopback at: 71.14.2.154
Monitor multiple Polycom systems on one screen: VTC-Monitor
Don't read Sniffer pcaps, use VTC-Call Stream Inspection
Polycom HDX/VSX iPhone/iPad/Android remote available in their Store VTC-Remote
NEW Polycom GS/HDX/VSX remote for Windows/Linux/MAC.. VTC-uRemote
VTC-Info (Inventory information capture) VTC-Info

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