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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Dear Team

 

how can we get the misplaced multipoint key,which is lost while we shifting the equipment to other office.

Machine serial number is  821100DD1D5CN

10 REPLIES 10
HP Recommended

All license keys are maintained on support.polycom.com under Licensing & Product Registration.  Unfortunately I can't access the Licensing History for the above HDX7k as it's S# is 1 digit short.

A/  Go to support.polycom.com & locate Licensing & Registration & enter the full S# to find History

or

B/ Psost the full S# & we can look it up for you.

 

Pete

HP Recommended

THe Key code K9F5-75F2-B7B0-0000-0200 is linked to serial number  8211100DD1D5CN

 

The serial you provided was missing part of the date code so adding a wildcard in the search brought up a serial that matched your mac address which is also part of the serial number.

 

As long as this is your serial then this key code will unlock the SW OPT,4W MP,

HP Recommended
Nice trick Kendo.
Obvious now you've pointed it out.
I'll employ this in our support if you've not
Copyrighted it!
Happy Friday
Pete
HP Recommended

Feel free to enjoy.....

HP Recommended

Hi! i also lost my multipoint key.

 

my serial number is 8211290E2E06CN

HP Recommended

Hello Karl,

welcome to the Polycom Community.

The community's Software Licensing contains this post here:

 

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Your MP key is KFD2-2842-B130-0000-0200

HP Recommended

thanks! helped a lot!!

HP Recommended

Hi! I've lost my multipoint key too and can,t find the License Dashboard!

 

my serial numbers are 8211480EC4BACN and 8210360CC35FCN.

 

Please Help me 🙂

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