MULTIPOINT KEY LOST

[sandraro]

Dear Team

how can we get the misplaced multipoint key,which is lost while we shifting the equipment to other office.

Machine serial number is  821100DD1D5CN

[petet]

All license keys are maintained on support.polycom.com under Licensing & Product Registration.  Unfortunately I can't access the Licensing History for the above HDX7k as it's S# is 1 digit short.

A/  Go to support.polycom.com & locate Licensing & Registration & enter the full S# to find History

or

B/ Psost the full S# & we can look it up for you.

Pete

[Kendo]

THe Key code K9F5-75F2-B7B0-0000-0200 is linked to serial number  8211100DD1D5CN

The serial you provided was missing part of the date code so adding a wildcard in the search brought up a serial that matched your mac address which is also part of the serial number.

As long as this is your serial then this key code will unlock the SW OPT,4W MP,

[petet]

Nice trick Kendo.
Obvious now you've pointed it out.
I'll employ this in our support if you've not
Copyrighted it!
Happy Friday
Pete

[Kendo]

Feel free to enjoy.....

[Karl Sena]

Hi! i also lost my multipoint key.

my serial number is 8211290E2E06CN

[SteffenBaierUK]

Hello Karl,

welcome to the Polycom Community.

The community's Software Licensing contains this post here:

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[petet]

Your MP key is KFD2-2842-B130-0000-0200

[Karl Sena]

thanks! helped a lot!!

[Linkcom SA]

Hi! I've lost my multipoint key too and can,t find the License Dashboard!

my serial numbers are 8211480EC4BACN and 8210360CC35FCN.

Please Help me :)

[Linkcom SA]

Hi! I've lost my multipoint key too and can,t find the License Dashboard!

my serial numbers are 8211480EC4BACN and 8210360CC35FCN.

Please Help me :)