how can we get the misplaced multipoint key,which is lost while we shifting the equipment to other office.
Machine serial number is 821100DD1D5CN
All license keys are maintained on support.polycom.com under Licensing & Product Registration. Unfortunately I can't access the Licensing History for the above HDX7k as it's S# is 1 digit short.
A/ Go to support.polycom.com & locate Licensing & Registration & enter the full S# to find History
B/ Psost the full S# & we can look it up for you.
THe Key code K9F5-75F2-B7B0-0000-0200 is linked to serial number 8211100DD1D5CN
The serial you provided was missing part of the date code so adding a wildcard in the search brought up a serial that matched your mac address which is also part of the serial number.
As long as this is your serial then this key code will unlock the SW OPT,4W MP,
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[FAQ] How can I activate / check / verify / recover my license?
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Hi! I've lost my multipoint key too and can,t find the License Dashboard!
my serial numbers are 8211480EC4BACN and 8210360CC35FCN.
Please Help me :)