-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- Re: Missing Software License Key - unable to update VSX8000
Create an account on the HP Community to personalize your profile and ask a question
11-07-2011 10:48 AM
We have 10 VSX8000's that were purchased 3 yrs ago. I am unable to find any of the paperwork for these units and the vendor does not have any information. Is there a way to update the software on these units without having the license keys?
Thanks for your help
Jeff
Solved! Go to Solution.
Accepted Solutions
11-07-2011 12:35 PM
Dear Jeff...
you can try to generate an SW update key on the polycom support site (support.polycom.com) after registering for an free account. If your machines are under service, you will be able to generate that key, otherwise not.
Then you shpuld talk to your Polycom partner. You can (1) buy the software upgrade or (2) get your machines under service for 1 or 3 years (reactivation may be needed)..
Kind regards,
Uwe
11-07-2011 12:35 PM
Dear Jeff...
you can try to generate an SW update key on the polycom support site (support.polycom.com) after registering for an free account. If your machines are under service, you will be able to generate that key, otherwise not.
Then you shpuld talk to your Polycom partner. You can (1) buy the software upgrade or (2) get your machines under service for 1 or 3 years (reactivation may be needed)..
Kind regards,
Uwe
Didn't find what you were looking for? Ask the community