We have Polycom setup for PTP & PTMP video conferencing using Group 500 and Debut.
Now we would like to record the Video Conferencing Call / Session with Group 500 Series to store the same for future use.
So request you to suggest the best and reliable option to achieve the same.
Thanks in advance for your kind and prompt support.
the devices itself don´t have the possibilty to record any session, so you need 3rd party. Poly had such a solution in the past, but "gave" it to the company Harman. The server solution is called "Media Suite".
You can also use some 3rd-party HDMI recorder and connect it to Group HDMI output (if that device will have pass-through mode then connect it between Group and TV, if not - use HDMI splitter that also support audio).
Your only issue will be how to also record local audio.