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Locked

‎08-14-2012 11:31 PM

HP Recommended

when remote users are connecting HDX7000 by telepresence m100 software from multiple location one user is connecting perfectly but another remote user try to connect  disconnecting after 5 minutes and message appears on screen then call disconnects and users reconnect  same thing happens after 5 minutes......... what can be the reasons please any one knows this issue guide me.......

1 REPLY 1

‎08-15-2012 08:21 AM

HP Recommended

Sounds like you have the 5 minute "Multipoint Demo" check box checked...    Multipoint is a license ($$$) option on the HDX 7000.  Be sure and apply that license key to the HDX..

 

Gary M

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