my device is getting calls from my device IP.
Let's say my IP is 220.127.116.11 then I get calls from 18.104.22.168.
I keep getting these calls every day like 40 times a day.
If I look into Call Detail Report in web interface then then I see Remote System name and also Call number 1 is email@example.com or with 62977@ 1000@ and so on. I guess those numbers are ports that something or someone is trying to use. I heard there's something called as Toll Fraud but I guess that's not case because my device is just calling itself.
Is there a solution or an explaination to this or if there's a way whitelist IP's which can call to my device?
welcome to the Polycom Community.
The community's Video FAQ contains this post here:
Apr 07,2015 Question: How can I prevent Phantom calls to my Video Solution?
Answer: A local Firewall or a Polycom Firewall traversal solution can be utilized to stop this. In order to add this to a possible future Software version in the form of a whitelist please contact Luriep => here <= or Security Center: Security Bulletin Relating to Worldwide Botnet Dialing H.323-Capable Systems
Your Problem is caused by this as someone is scanning your IP. Please place it behind a firewall and/or follow up as advised in above reply.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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