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My video not transmitting

Ravi_Mylan
Occasional Visitor

My video not transmitting

Hi 

 

I downloaded a free version to test the functionality of its videoconferencing. I am trying to colloborate with a university. They used polycom before and had no problems with audio/video. 

 

When I call them from my home computer, I get their audio and video, they get my audio but not video. When they call me, I dont get an incoming call. I suspect its my firewall setting, but not sure. Please help me.

 

Thank you

 

Ravi.

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Ovg
Trusted Contributor

Re: My video not transmitting

http://community.polycom.com/t5/forums/searchpage/tab/message?filter=labels&location=forum-board%3AV...

 

http://community.polycom.com/t5/Video-Endpoints/HDX-7000-IP-Setup-via-Netgear-Router/td-p/42019

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