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Name organizer shown twice in calendar instead of subject and organizer

Frequent Visitor

Name organizer shown twice in calendar instead of subject and organizer

Hello,

 

I don't know since when this issue appeared but when I schedule a skype-meeting in Outlook.

The meeting shown on the RPT and on the screen of the RPG, shows twice the name of the organiser instead of showing the subject and the organizer.

 

Is this a bug? I can't find any parameter where I can choose layout of the calendar.

 

See also photo in attachment.

5 REPLIES
Polycom Employee & Community Manager

Re: Name organizer shown twice in calendar instead of subject and organizer

Hello @Peter Devalez,

welcome to the Polycom Community.

It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

 

Please provide both details for the RPT and the GroupSeries.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 6
Frequent Visitor

Re: Name organizer shown twice in calendar instead of subject and organizer

Excuse me. I was aware of that but I totally forgot.

 

Both devices are on the latest version. 6.1.4

Message 3 of 6
Polycom Employee & Community Manager

Re: Name organizer shown twice in calendar instead of subject and organizer

Hello @Peter Devalez,

Any chance you could show a screenshot how the meeting itself looks like on outlook aka the actual invite?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Frequent Visitor

Re: Name organizer shown twice in calendar instead of subject and organizer

Hello, 

 

See screenshot attached.

 

I'm the sender "Peter Devalez - Whitemilk".

 

So I would expect on the screen "Peter Devalez - Whitemilk" and "Lunch". Not twice my name.

 

 

 

Message 5 of 6
Highlighted
Advisor

Re: Name organizer shown twice in calendar instead of subject and organizer

Run the following cmdlet (or have your Exchange administrator run it). Substitute room@domain.com with your room's UserPrincipalName.

 

Get-CalendarProcessing room@domain.com | fl AddOrganizerToSubject,DeleteSubject

 

If AddOrganizerToSubject is set to True then the organizer's name is added to the subject. If DeleteSubject is set to True then the subject is deleted. Based on your description I would expect you to find that both are set to true. Use the Set-CalendarProcessing cmdlet to make changes as needed.

Message 6 of 6