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Hi,

     I have a HDX 6000 has is crashing from time to time. I don't have a support contract but I'd like to just re-install the current version of the software on the HDX. My problem is the current version is 2.5.0.6_00_cisco-3966 and it's not listed on the downloads site. I checked the install guide for 2.5.0.6_1 and the link to download the Cisco version listed here doesn't work anymore. Does anyone know where I can get 2.5.0.6_00_cisco-3966?

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