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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I just purchased a polycom viavideo kit and installed the software. When attempting to open said document an error message comes up. (Failed to register COM objects) I called the support number and they said they can not help in the matter and suggested I go to this forum to look for assistance. I am operating a vista service pack 2  operating system and I am not computer savvy. Please help.

1 REPLY 1
HP Recommended

Hello rogerfeder,

 

welcome to the Polycom Community.

 

How did you purchase this and who sold this to you?

 

The ViaVideo II has been discontinued and is no longer available for purchase.

 

Support for the product will be available until 09/30/2010. We recommend using the PVX software with supported webcams.

 

Please check this Website => here <= for more details on PVX.

 

The PVX itself is actually superseded by the CMA-D or even the new m500 RealPresence Mobile

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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