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New/Used Polycom 7000e

Occasional Visitor

New/Used Polycom 7000e

Hello Polycom Community,


I recently purchased a Polycom 7000e. Unfortunately the seller did not know the admin password (not the serial number) to the unit. I have tried booting the unit to the "Boot UI" and reinstalling the software version with the .exe file but its still asking for a password. Question: is there another way around the in resetting the unit?


FYI - the unit is in static ip mode


I appreciate the help



Message 1 of 2
Honored Contributor

Re: New/Used Polycom 7000e



Take a look at the discussion >>> here <<<. It's just the way to bypass the forgotten password. I guess that you are asked not for password but for the license key (U-key).

“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 2 of 2