Using a G-10 as an MTR device, with Zoom enabled.
When joining a Teams Meeting all works fine, but when joining a Zoom meeting there is no display on the connected TV output.
Participants can see and hear me, and I can hear participants, I just cannot see them - just a blank screen.
Anyone else aware of this issue?
Hello @x7nrw ,
Welcome to the Poly Community.
Our Partner Microsoft supplies the OS and the UI for the MTR so the best place to ask these questions is Microsoft forums and/or Microsoft support as they can answer these questions and potentially troubleshoot this issue.
Feel free to come back and update us on the result.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Thanks for the feedback, and yes a ticket has been raised with Microsoft (and Zoom) but I was interested also to see if anyone else in the community had experienced anything similar.
Yes I am seeing the same issue on a Poly g85-T MTR, did you ever get a response from Microsoft or Zoom? it looks like zoom had a fix for a similar issue in the past here https://status.zoom.us/incidents/5grgqsmkc822