I can connect to a remote End Point and have good audio
However, I cannot get video from the far side end point nor can they receive video from our endpoint
If anyone has seen this and\or has a solution please let me know
Hello CSMI_2014 ,
welcome to the Polycom Community.
The community's Video Endpoint FAQ contains this post here:
In addition please utilize the community search with keywords like far or one way.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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