Recently we upgrade HDX 7000 HD to 3.1.14 however touch control cannot be upgraded to 1.17.
I tried to follow the PTC USB upgrade process however it does not work.
Error: "Error Initializing software package. Please verify the software package or obtaina new one, and try again. if the software package resides on a remote server, please contact you administrator.
Hello @Amlesh Sengar ,
Welcome to the Poly Community.
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