• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I am getting "signing into media server "error from my CMA desktop. I could able to log in CMAD using our LDAP user name password but the call button is not turned to GREEN color. 

 

Polycom CMA 4000: Version 5.4.o

Polycom CMA desktop verson: 5.1.0

 

Thanks,

Charles K

 

3 REPLIES 3
HP Recommended
is the error working for a particular user or for all users reagister over a CMA?have you tried to sign in with local? Regards Yash Pal
HP Recommended

Not for particular and not for all. sometimes some users having this issue. Yes I tried with local user name but no luck.

 

Thanks,

Charles K

HP Recommended
if it happend some time so it must be network issue.if you are not able to log in on to regular basis so it is a big issue.make sure that the network is not giving a drops for the IP assin to CMA. Regards Yash Pal
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.