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PTC question

Occasional Visitor

PTC question

Hi All


A quick check with the experts around here. I need the following:


1) We have existing Touch control with favourites (IP address of all Sites) 

2) How can we export to a new touch control that we recently purchased with the VC?


Please do keep me posted. Thanks. 

Message 1 of 2
Frequent Advisor

Re: PTC question

Local directory entries are stored on the system (HDX or RealPresence Group system), not on the Polycom Touch Control.  There's no way to export from one Polycom Touch Control to another, but simply pairing the new Polycom Touch Control to the system should accomplish what you're trying to do.

Message 2 of 2