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HP Recommended

Hi

I have a problem with the People + Content application. Whenever I try sharing the content of the screen it connects but the screen goes black and I cannot see my computer screen. The application is connected but the screen stays black. can anyone help me with this please? it used to connect fine for me

3 REPLIES 3
HP Recommended

Hi,

 

What is the version your are using.

HP Recommended

i think you can see your PC screen in Plasma but your computer screen goes black during Content Sharing.

becouse of Second screen setting

Then 

if you are using win 7

1. press windows key + P

2. Salect duplicate Mode

 

or

 

tell me other information

Graphic driver 

laptop model

OS

 

 

HP Recommended

what is the bitrate of the session?

 

when you send content it will affect your  session quality (like picture&bandwidth).

 

black screen is common problem when trying to send PC.

 

you should raise up the bitrate to at least 1024k 

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