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We've got a deployment of about 300 Studio X30/X50 devices, with a global issue where they can successfully request and obtain leases from our management platform, but they do not successfully contact the server halfway through the lease to retain their registration.  We don't have this issue with any devices outside of the Poly Studio lineup.  Has anyone had similar issues?

 

Our base firmware version is 3.2.2, but we're coordinating an upgrade to 3.4.  3.4 has not resolved the issue, and at this point it seems like the latest release will either.

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Hello @CmOliveros 

 

II suggest you work with our support organisation in your region 

 

replied via a mobile device 

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