Plantronics + Polycom. Now together as Poly Logo

Poly X Series - USB Device Mode - Zoom in and out

bmgr
Advisor

Poly X Series - USB Device Mode - Zoom in and out

How do I Zoom in and out when in USB Device Mode with framing disabled?

For example when using it with Zoom I don't see any options to Zoom in or out. Am I missing something?

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly X Series - USB Device Mode - Zoom in and out

Hello @bmgr 

 

I have not received an official answer so at present this functionality is not implemented.

 

I suggest you work with a Poly SE and get this into product management as an enhancement request.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly X Series - USB Device Mode - Zoom in and out

Hello @bmgr ,

 

The latest 3.2 release should now have camera control options when in Device Mode.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3