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Poly X50 increase zoom 5x to 7x or to 12x ?

CyrilC
Visitor

Poly X50 increase zoom 5x to 7x or to 12x ?

Hello

 

we bought poly x50 for a middle size room,  the room isn't  wide

 

Actually, It works, but the digital zoom 5x is a little bit when we have just on person in the room.

It's ok when we have 3 persons or more int the room.

 

The 5x zoom can't take the person who is at the end of the table  in full screen, 

Distance beetween studio x50 and the end of the table is about 6 meters.

 

Could you add in next release of the firmware,  the feature to have more than 5x zoom, maybe 7x will be better so far, or 12x please

 

Thanks

 

Regards

Message 1 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly X50 increase zoom 5x to 7x or to 12x ?

Hello @CyrilC ,

 

Welcome to the Poly Community.

From our Video FAQ:

 

Aug 26,2014 Question: How can I request a change to the current Software or request a new functionality?

Answer: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
LKVer
Valued Contributor

Re: Poly X50 increase zoom 5x to 7x or to 12x ?

Hi @CirilC 

 

You reeaaaally don't want that....  Are you aware, that those devices have digital zoom, not optical one??That 5 times zoom is what you want to see on your screen..

Message 3 of 6
CyrilC
Visitor

Re: Poly X50 increase zoom 5x to 7x or to 12x ?

Will the solution be to add a 2nd camera, as eagle eye 12x usb  ?

Message 4 of 6
LKVer
Valued Contributor

Re: Poly X50 increase zoom 5x to 7x or to 12x ?

Yes, EagleEye IV 12x USB would give you much better video quality when zoomed in, that's for sure. As of firmware version 3.2.0, PolyOS supports using those USB cameras:

  • Poly EagleEye Cube USB camera
  • Poly Studio USB video bar
  • Polycom EagleEye IV USB camera
  • Polycom EagleEye Mini USB camera

You can switch, which camera is currently used. Just remember, that EE IV USB does not have auto-framing feature, so you will have to manually set the correct angle and zoom.

Message 5 of 6
CyrilC
Visitor

Re: Poly X50 increase zoom 5x to 7x or to 12x ?

Thank you for these informations, specially for the auto framing about the EE IV USB

 

Regards

Message 6 of 6