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‎10-24-2021 09:41 AM

HP Recommended

Hi,

I have Poly X50 with Zoom mode, I was trying to change provider mode but I was not able to do so as provider area is gray. I have gone with Poly knowledge base and I noticed this issue is related to Zoom application management version 4.6

am running X50 with version 5.7 and issue is not getting resolved. I have tried several reset to factory default using paper clip method and from web interface both with no luck.

any suggestion?

1 REPLY 1

‎10-25-2021 01:35 AM

HP Recommended

Hi @Algeresi ...

have you bought the system as a Zoom unit ?

Are you using Lens ?

 

Cheers, Uwe

Check my blog at https://aitsc.de/blog
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