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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-09-2015 12:49 AM

HP Recommended

Hello everyone,

 

I use Polycom CX7000

Hardware Version: 2.0.0

Software Version: 1.2.0.5558

Lync Version: 4.0.7577.4384

 

so When restart or turn off Polycom my Lync account was disconnected and i can't login again to me account ; I use only one account Lync 2013 on Polycom.

 

How I can permanently my account.

 

Communique

 

 


cannot sign in because the server is temporarily unavailable.
 if the problem continues, please contact your support team.

 

Thx

1 REPLY 1

‎06-09-2015 02:27 AM

HP Recommended

Hello Communique,

welcome to the Polycom Community.

I suggest you gather some logs and then raise a Support Ticket with Polycom support via your reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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