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PolyCom CX7000 LYNC 2013 Auto-Login

Occasional Contributor

PolyCom CX7000 LYNC 2013 Auto-Login

Hello everyone,


I use Polycom CX7000

Hardware Version: 2.0.0

Software Version:

Lync Version: 4.0.7577.4384


so When restart or turn off Polycom my Lync account was disconnected and i can't login again to me account ; I use only one account Lync 2013 on Polycom.


How I can permanently my account.





cannot sign in because the server is temporarily unavailable. if the problem continues, please contact your support team.



Message 1 of 2
Polycom Employee & Community Manager

Re: PolyCom CX7000 LYNC 2013 Auto-Login

Hello Communique,

welcome to the Polycom Community.

I suggest you gather some logs and then raise a Support Ticket with Polycom support via your reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2