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‎12-08-2011 07:38 AM

HP Recommended

I have a question i believe i know the answer to but...  I need to double check

 

Our corporate VC infrastructure is POLYCOM RMX1500+ with polycom CMA servers.  we have a unit at a smaller office which is an old model the PVS-1619 i suspect it is too old to connect to virtual room as we haven't been able to upload the address book from the corporate infrastrucutre.

 

So just asking if this is possible if so how?

 

any advice appreciated.

2 REPLIES 2

‎12-08-2011 08:21 AM

HP Recommended

This ViewStation is no longer supported so I would suspect this could be the reason it is not playing nice with the infrastructure product.

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‎12-08-2011 09:02 AM

HP Recommended

I believe this is a ViewStation SP? What software version is loaded on this system?

The following is from the latest CMA Release notes:

Supported:

Product                                                         Tested Versions

Polycom ViewStation SP/MP/512            7.5.4 (H.323 only)

Polycom ViewStation FX/EX/4000           5.1.2

                                                                       6.0.5

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