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Polycom 310 and Touch Screen Monitor

Occasional Visitor

Polycom 310 and Touch Screen Monitor



I have Polycom 310 series, if i want to use 1 monitor only with a touch screen function, do I need to buy a license?


Thank you

Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom 310 and Touch Screen Monitor

Hello @Agus98 ,


Welcome to the Poly Community.

The Admin Guide =>here< should be pretty clear:


  • To enable the touch monitor interface on RealPresence Group 300 and RealPresence Group 310 systems, you must activate the dual monitor option key in the system's web interface.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2