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Polycom CX5100 with Webex?

Occasional Visitor

Polycom CX5100 with Webex?

We have just recentyl purchased a Polycom CX5100, to use for video conferences with Skype. I got a question from one of our employees: is it possible to use the Polycom CX5100 for a video conference where the meeting is set up via Webex? It would be a situation where one of our employees would be invited to a video conferenece from e.g. one of our clients (i.e. we don't hose the conference ourselves). So, does anyone know if this is possible?

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4 REPLIES 4
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Polycom Employee & Community Manager

Re: Polycom CX5100 with Webex?

Hello KristianR,

welcome to the Polycom Community.

The CX5100 and the CX5500 are optimized for LYNC / Skype for Business clients and any other application may only be able to use the active speaker camera feed but not the whole room.

 

Usually the Release Notes and/or the Admin Guide list any additional tested services.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
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Advisor

Re: Polycom CX5100 with Webex?

I just tested my Polycom CX5500 with WebEx. It works as a static camera, but does not follow the active speaker like it does in Skype For Business. 

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Occasional Visitor

Re: Polycom CX5100 with Webex?

Hi Steffen

 

Is there a plan to incorporate "whole room view" using CX5xxx with Webex?

I think there is great potential...

 

Thanks, Claudio

Message 4 of 5
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Polycom Employee & Community Manager

Re: Polycom CX5100 with Webex?

Hello @ClaudioS,

welcome to the Polycom Community.

Any new features must be requested via a business plan. 

 

I explain this here:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5