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Polycom CX5100 with Webex?

Occasional Visitor

Polycom CX5100 with Webex?

We have just recentyl purchased a Polycom CX5100, to use for video conferences with Skype. I got a question from one of our employees: is it possible to use the Polycom CX5100 for a video conference where the meeting is set up via Webex? It would be a situation where one of our employees would be invited to a video conferenece from e.g. one of our clients (i.e. we don't hose the conference ourselves). So, does anyone know if this is possible?

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: Polycom CX5100 with Webex?

Hello KristianR,

welcome to the Polycom Community.

The CX5100 and the CX5500 are optimized for LYNC / Skype for Business clients and any other application may only be able to use the active speaker camera feed but not the whole room.

 

Usually the Release Notes and/or the Admin Guide list any additional tested services.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Occasional Advisor

Re: Polycom CX5100 with Webex?

I just tested my Polycom CX5500 with WebEx. It works as a static camera, but does not follow the active speaker like it does in Skype For Business. 

Message 3 of 5
Occasional Visitor

Re: Polycom CX5100 with Webex?

Hi Steffen

 

Is there a plan to incorporate "whole room view" using CX5xxx with Webex?

I think there is great potential...

 

Thanks, Claudio

Message 4 of 5
Polycom Employee & Community Manager

Re: Polycom CX5100 with Webex?

Hello @ClaudioS,

welcome to the Polycom Community.

Any new features must be requested via a business plan. 

 

I explain this here:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 5