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Polycom CX5100 with Webex?

Occasional Visitor

Polycom CX5100 with Webex?

We have just recentyl purchased a Polycom CX5100, to use for video conferences with Skype. I got a question from one of our employees: is it possible to use the Polycom CX5100 for a video conference where the meeting is set up via Webex? It would be a situation where one of our employees would be invited to a video conferenece from e.g. one of our clients (i.e. we don't hose the conference ourselves). So, does anyone know if this is possible?

Message 1 of 3
Polycom Employee & Community Manager

Re: Polycom CX5100 with Webex?

Hello KristianR,

welcome to the Polycom Community.

The CX5100 and the CX5500 are optimized for LYNC / Skype for Business clients and any other application may only be able to use the active speaker camera feed but not the whole room.


Usually the Release Notes and/or the Admin Guide list any additional tested services.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Frequent Visitor

Re: Polycom CX5100 with Webex?

I just tested my Polycom CX5500 with WebEx. It works as a static camera, but does not follow the active speaker like it does in Skype For Business. 

Message 3 of 3